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   Strategy / Management
   Analysis / Design
   Architecture / Performance

S T R A T E G Y  /  M A N A G E M E N T

Program Strategy Translate business vision into an executable blue print that cost-effectively delivers an outstanding customer experience. Product Strategy Develop a robust product strategy — analyze the market space and audience, research customer segments, assess existing offerings and create a detailed roadmap. Build or Buy? Guide your business and technology through critical vendor and outsourcing decisions by applying our multi-disciplinary model. Lifecycle Management Manage the entire project lifecycle from business vision to deployment for timely delivery and an optimal customer experience.

A N A L Y S I S  /  D E S I G N

Problem Assessment Characterize your thorny business technology issues and conceptualize approaches that are best suited to achieving your business goal. Requirements Elaboration Develop detailed requirements for your initiative, align them with the product vision and facilitate the hand-off to development for construction. Experience Design Create a superior customer experience through a synthesis of the product, operations and technological requirements for the application. Impact Analysis Model the interactions between your people, processes and technology in the context of a new web initiative. Understand the impact across your organization and devise appropriate solutions.

A R C H I T E C T U R E  /  P E R F O R M A N C E

Architecture Assessment Evaluate system architecture options best suited to your initiative. Tame the complexity of your existing platform through reuse, re-factoring and selective use of new technology. Application Architecture Create detailed, relevant, context-oriented architectural models for proposed web applications and services. Infrastructure Assessment Assess your platform, service delivery/support capabilities and create an enterprise web architecture that is sustainable and meets your operational priorities. Performance & Availability Improve the performance of your web platform to fully leverage your hardware investment. Ensure that your SLAs are met through comprehensive monitoring, demand management, and capacity analysis.

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